Frequently Asked Questions
Everything you need to know about your next favorite piece of jewelry.
What materials are Charleston Rings made from?
We use high-quality, ethically sourced materials including 14k and 18k gold plating, sterling silver, and premium-grade cubic zirconia or lab-grown gemstones for lasting brilliance.
How do I determine my correct ring size?
We recommend using our printable size guide available on our website. Alternatively, you can measure the inside diameter of a ring you already own or visit a local jeweler for a professional fitting.
How long does shipping take?
Orders are typically processed within 1-2 business days. Domestic shipping generally takes 3-5 business days, while international orders may take 7-14 business days depending on the destination.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn items in their original packaging. If your ring doesn't fit or you've changed your mind, simply contact our support team to initiate a return or exchange.
How should I care for my jewelry?
To maintain the shine of your Charleston Rings, avoid contact with harsh chemicals, perfumes, and lotions. We recommend removing your rings before swimming or exercising and cleaning them with a soft, lint-free cloth.
Do you offer a warranty on your products?
Yes, every purchase is backed by a 12-month limited warranty that covers manufacturing defects. This does not include normal wear and tear, loss, or accidental damage.